NHTSA Complaint #11589230 — 2014 HYUNDAI SONATA

The brake lights fail with no warning. Bulb replacement used to work. Since ownership at +70,000 miles, I have had to replace one or both of the tail light sections as they melted. The lighting harness has been changed multiple times. In January 2024 Hyundai issued a warranty extension to 15years/200,000miles. There is no date on the letter. When I tried to get my car serviced there were charges for testing to ensure that this was the problem and it was difficult to find someone to service the car in a timely manner. The police continue to issue me tickets for no rear brake lights. The Dealer who finally serviced the car indicated that the Warranty was Void as the replacement parts were not Hyundai parts. Servicing the car was well after the original warranty was already over, so why would you worry about warranty claims for original parts. They claim that they cannot diagnosis the problem without original parts. Hyundai Corporate Customer Service was no help in this matter, but they did apologize for the problem. Can't drive a car without tail lights and paying 850 for the repair is one month of my disability check.