NHTSA Complaint #11589157 — 2024 KIA EV9

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11589157
Vehicle	2024 KIA EV9
Component	STRUCTURE:BODY
Date of Incident	May 13, 2024
Date Filed	May 16, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

On the Land and GT Line Trims for the EV9 there is an acrylic/plastic front grill that has pixelated lights on it. Whatever Kia is using it is a substandard part and does not hold up to normal driving and get's cracks in it very easily. To my knowledge there is safety equipment behind this piece and Kia refuses to acknowledge there is an issue with this acrylic grill piece that causes it to crack so easily. There are comments from many owners around the internet having the same issue. I'm hoping that the NHTSA can assist owners in getting this item fixed and forcing Kia to create a part that will hold up over time to normal driving conditions and protects the safety equipment housed behind it.

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