NHTSA Complaint #11588900 — 2018 CHRYSLER PACIFICA POWER TRAIN

Complaint Details

ODI Number	11588900
Vehicle	2018 CHRYSLER PACIFICA
Component	POWER TRAIN
Date of Incident	May 15, 2024
Date Filed	May 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

My car jerks really hard when driving mostly at around 14 to 16 mph when it shifts into 2nd gear. It feels like I have been rear ended. Also occasionally it happens shifting into 3rd gear, but mostly into 2nd. Once in a while it loses power altogether and other times it accelerates on its own. I have had this to the dealer 3 times and they did a diagnostics on it but can't find anything wrong. This is not normal for the transmission to do this. When it loses power I'm afraid of somebody hitting me and when it speeds up on its own, I afraid I will hit somebody.

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