NHTSA Complaint #11588883 — 2011 BMW 328I

The contact owns a 2011 BMW 328I. The contact stated that upon start of the vehicle, there was an abnormal rattling sound coming from the vehicle. Due to the failure, the vehicle was towed to a dealer where the VANOS bolts were replaced. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 126,537. VIN tool confirms parts not available.