NHTSA Complaint #11588841 — 2011 BMW 328I

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that when the vehicle was started, there was an abnormal rattling sound coming from the engine. The contact stated that no warning lights were illuminated. The contact stated that once the engine had warmed up the noise would stop. The contact stated that the rattling sound was intermittent at first but had become a recurring failure whenever the vehicle was started. The manufacturer was not informed of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.