NHTSA Complaint #11588551 — 2017 RAM 2500

The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure occurred intermittently. The vehicle was taken to the dealer where it was diagnosed with a failed turbocharger and that the turbocharger needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a failed transmission and cooling lines, and it was determined that the transmission and the cooling lines needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 135,800.