NHTSA Complaint #11588528 — 2019 RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11588528
Vehicle 2019 RAM 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

My [XXX] son was driving his Ram 1500 on a country road and the he started hearing a clunking noise and his tires locked up. Luckily he is experienced in driving bigger vehicles and was able to control the vehicle to not wreck it. We had his vehicle towed to repair shop. Less than a day later the repair shop called to tell us that the vehicles transmission needed to be replaced as well as the rear differential. He said the rear diff issue is what caused the transmission to go out. Ive contacted multiple dealerships in hopes to have this replaced for free of charge since Ram had a recall with this same issue. But since the trucks Vin number isn't under the recall they denied the claim. I feel its unfair of a owner of a vehicle that literally has the same issues as a recall within the same year of the recall but can't get compensation for the repairs. Both repairs ended up totaling over $10,000. This truck only had 69,000 miles. NHTSA Campaign ID : 18V556000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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