NHTSA Complaint #11588522 — 2024 CADILLAC XT5

FORWARD COLLISION AVOIDANCE issue reported to NHTSA

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Complaint Details

ODI Number 11588522
Vehicle 2024 CADILLAC XT5
Component FORWARD COLLISION AVOIDANCE
Date of Incident
Date Filed
Mileage 9,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2024 Cadillac XT5. The contact stated while driving at an undisclosed speed and approaching a vehicle ahead, the Forward Collision Avoidance system failed to activate, causing the contact to swerve to avoid a collision. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the sensors, informing the contact that the sensors needed to be reprogrammed. The vehicle was repaired, but the failure reoccurred. The contact also stated that while driving at an undisclosed speed with manual mode activated, upon reaching 9th gear, the vehicle lost motive power and was unable to continue to accelerate. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 9,200.

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