NHTSA Complaint #11588520 — 2016 KIA SORENTO ENGINE

Complaint Details

ODI Number	11588520
Vehicle	2016 KIA SORENTO
Component	ENGINE
Date of Incident	April 20, 2024
Date Filed	May 13, 2024
Mileage	104,219 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

i was driving and the car stopped working, was able to steer it and get it stopped in a safe spot. Would not start again. Towed to the local Kia dealership where I bought the car and they said the battery died. Replaced the battery, car still doesn't start. They take another look and say actually the engine is completely dead because there was not oil. There was no light on saying oil was low and I had been getting regular oil changes through the same shop. They tell me it needs a new engine.

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