NHTSA Complaint #11588400 — 2018 FORD FOCUS

The steering rack on my 2018 Ford Focus failed completely as I was leaving the parking lot at work at the end of the day. This vehicle is currently having being repaired at the Ford dealer and is available for inspection. No injuries or accidents occured as a result of the power steering failure. I do believe my safety and that of other drivers was put at risk because of the inability to maneuver the car at low speed and in a high traffic situation. The dealership and an independent service center have diagnosed and confirmed the problem as steering gear failure. The vehicle has NOT been inspected by manufacturer, police, or the insurance company since there was not accident or collision. I did NOT receive any dash warning, messages or symptoms prior to the steering gear failure.