NHTSA Complaint #11650495 — 2018 FORD FOCUS STEERING

Complaint Details

ODI Number	11650495
Vehicle	2018 FORD FOCUS
Component	STEERING
Date of Incident	March 21, 2025
Date Filed	March 25, 2025
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The contact owns a 2018 Ford Focus. The contact stated while driving 20 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to the residence and was then towed to the dealer to be diagnosed. The contact was informed that the steering rack and pinion needed to be replaced. The repair was pending. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.

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