NHTSA Complaint #11588233 — 2021 JEEP WRANGLER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11588233
Vehicle	2021 JEEP WRANGLER
Component	UNKNOWN OR OTHER
Date of Incident	November 24, 2023
Date Filed	May 11, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Drivers sun visor broke off while driving on November 2023 on a 2021 Jeep. I was driving at a residential area going 30mph. Dealership fixed it and assessed it as a safety issue. I brushed off the incident and considered it as normal wear and tear. Then in April 2024 the passenger sun visor broke off. I was on the interstate driving 70mph. I seldom carry passengers and when I do it's mostly after sunset. In both cases, we simply flipped visor down and it broke off. The roads were smooth both times. I went online to search for recalls but instead found many forums experiencing the same issue and suggesting to buy a 3rd party sun visor repair kit.

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