NHTSA Complaint #11588090 — 2018 JEEP WRANGLER

VIN [XXX] Hi everyone, I’m new to the group and hoping for some guidance and support. I tried to message Jeep Cares but the message button does not appear on their profile name. I bought my 2018 Jeep wrangler JKU Rubicon December 2021 with 29k miles on it and by May 2022 my clutch blew out with only 32k miles on it! They said it was the worst they’ve seen (doubt it) and would not cover it. In fact, they wanted $4k to replace it with a mopar one. I told them where to go and bought a centerforce dual friction and had it installed at a local shop for $3,700. I chose centerforce to avoid having issues again with the mopar one. Everything was fine till the rear main seal went out and had to be replaced under warranty. When I got it back there was a ticking noise at the top of the clutch pedal and they didn’t even put the heat shield back in so the cab was hot as hell. I ended up paying a local shop to put the heat shield back in since the dealer said they were behind and would take months. Now here I am a year later. The dealer just installed a new engine under warranty after only 47k miles on the original. They just called to tell me the work is done but btw…the clutch is blown. I told them there’s no way in hell that’s possible since I just put on in on May 2022. I reminded them I reported the noise back when I got it back from the rear main seal being done. I was then told she was going to “talk to her manager “. The next call was to tell me “sorry, we can’t do anything and it’s dangerous to drive it the way it is. I had no other choice but to authorize another clutch. I can’t afford to spend another $3,700. I’ve driven a clutch since I was 12 on my grandpas farm. This is absurd. Every vehicle I’ve had has been clutch and never had a problem till I bought this one. Where do I start? Not only should they put a new one in now but they should also reimburse me for the last one! Why is this happening and how do I prevent it again? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT