NHTSA Complaint #11588020 — 2023 FISKER OCEAN

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11588020
Vehicle 2023 FISKER OCEAN
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

We have experienced a consistent issue on a local street by our elementary child's school. We have contacted Fisker no fewer than 5-6 times since December 2023 about this issue. Fisker has consistently stated that an upcoming over the air (OTA) software update would fix this issue. We are currently on OS 2.0 and the issue still persists. As the vehicle is going down a low grade hill towards a stop sign there is uneven pavement in the roadway. As we apply the brake petal on this uneven payment the Fisker Ocean One software gets confused and the car lurches forward as the ABS and emergency braking try to sort out the issue. Its very rattling as a driver to have this occur. Thankfully there hasn't been a car close enough in front of us or else we may have rear ended that vehicle. At times there is a crossing guard inside the box to direct traffic which is approximately 25-30 yards away. We have noticed this occurs both with the crossing guard and without the crossing guard in the active roadway. Not only is the crossing guard at risk but the students who are crossing the street to and from the school. The road is one lane each way so its not possible to avoid the uneven payment. The ADAS warning has also appeared on the digital dashboard with the earlier software (OS 1.1) numerous times and the infotainment screen would go blank for 24-36 hours with no explanation. As a driver you are not sure if this is "critical" or an on-going software issue.

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