NHTSA Complaint #11588003 — 2012 CHEVROLET EQUINOX

The contact owns a 2012 Chevrolet Equinox. The contact stated that her husband discovered that the timing chain had failed. In addition, there was an excessive consumption of oil causing the contact to add engine oil frequently. The engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the timing chain needed to be replaced but no further diagnosis was available for the other failures. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000.