NHTSA Complaint #11587984 — 2015 KIA SPORTAGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11587984
Vehicle	2015 KIA SPORTAGE
Component	ENGINE
Date of Incident	February 16, 2024
Date Filed	May 10, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I purchased the vehicle in February 9, 2024. A week after I purchased it the engine started making a knocking noise. I took the Sportage to Kia of Orange Park as I saw some there were some recalls on the vehicle. I paid to have a full diagnostic done. The gentleman that assisted me reached out to the Kia Corporation to see if they would repair the engine. Kia refused stating that the recall PI1802A - PI1802 (ECU Logic Upgrade KSDA 14- 15 MY) had not been done. This recall was out on the car prior to my ownership so there is no way for me to have it done when it came out.

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