NHTSA Complaint #11642762 — 2015 KIA SPORTAGE

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number 22V051000 (Service Brake, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer however, the part for the recall repair was not yet available. The dealer stated that an appointment would be scheduled; however, the contact had not yet heard back from the dealer. The contact stated that while driving 40 MPH, the low battery warning light illuminated, and the vehicle started to decelerate. The contact coasted over to the side of the road and had the vehicle towed to the residence. The dealer was contacted, and the contact was informed that the recall repair could not be completed because the mileage on the vehicle had been exceeded. The manufacturer was made aware of the issue and confirmed that an engine replacement recommended by the dealer was not covered under warranty. The failure mileage was 134,644. Parts distribution disconnect.