NHTSA Complaint #11587975 — 2018 JEEP GRAND CHEROKEE

AIR BAGS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Crash

Complaint Details

ODI Number	11587975
Vehicle	2018 JEEP GRAND CHEROKEE
Component	AIR BAGS
Date of Incident	May 2, 2024
Date Filed	May 10, 2024
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Brakes failed when attempting to slow down, ABS kicked in on dry blacktop with no lights on dash before locking up and throwing the vehicle off of the road. Caused me to wreck into a tree head on at 50 mph. Seatbelt did not lock up and airbags did not deploy. Vehicle was totaled with heavy front end damage including a bent and snapped frame. Prior to incident had issues with low beam headlights not working/going out prematurely. Was told by Herrenstein Jeep in Chillicothe this was not an electrical issue. Low beam headlights failed again 2 weeks prior to incident.

Related Complaints for the 2018 JEEP GRAND CHEROKEE

Other AIR BAGS Complaints

#11719086 — February 19, 2026 — AIR BAG LIGHT LIGHT IS ON DOES NOT SHOW UP ON DIAGNOSTIC

#11695718 — October 27, 2025 — My passenger headrest is coming apart spontaneously. It has an active airbag system. Apparently my vin is just outsid...

#11693209 — October 13, 2025 — My ACC/FCW LIGHT IS ON, I HAVE NOT BEEN IN A CRASH. AND WHILE DRIVING AFTER THIS LIGHT CAME ON MY PASSENGER HEADREST ...

#11610723 — August 25, 2024 — Active head restraint went off while parked in a parking lot with individual sitting in affected seat. No accident/...

#11608860 — August 15, 2024 — There is a faulty connection so the airbags may not deploy

Recent Complaints for the 2018 JEEP GRAND CHEROKEE

#11719479 — SUSPENSION — February 20, 2026 — The front air springs, struts, and air suspension compressor failed. The dealer cannot get the right front air sprin...

#11719060 — ELECTRICAL SYSTEM — February 19, 2026 — Upon vehicle start-up, the Uconnect screen will freeze up. Placing the vehicle into reverse, the back-up camera is n...

#11718926 — ENGINE — February 18, 2026 — Issue with camshaft. Dealership said there has been an influx of vehicles with the same engine and the same issues.

#11718096 — ENGINE — February 15, 2026 — While driving this vehicle under normal conditions, the engine developed abnormal ticking/knocking noises, loss of po...

#11718096 — FUEL/PROPULSION SYSTEM — February 15, 2026 — While driving this vehicle under normal conditions, the engine developed abnormal ticking/knocking noises, loss of po...