NHTSA Complaint #11587586 — 2018 FORD ESCAPE

The contact owns a 2018 Ford Escape. The contact stated had observed that the check engine light would illuminate when she would start the vehicle. The contact stated that while merging onto the highway the vehicle failed to accelerate above 40 MPH while depressing the accelerator pedal. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the spark plugs needed to be replaced. The contact stated that the failure reoccurred, the check engine light was illuminated, and the engine had since started to misfire. The vehicle also failed to accelerate above 40 MPH. Additionally, the engine overheating warning light was flashing. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 92,000.