NHTSA Complaint #11587465 — 2021 JEEP GLADIATOR

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11587465
Vehicle 2021 JEEP GLADIATOR
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

Mopar recall Z96 posted October, 13th 2022 for high pressure fuel pump. My local dealership stated parts for replacement of the high pressure fuel pump did not become available until November of 2023. They inspected my vehicle November 21st, 2023 and determined the high pressure fuel pump was to be replaced under mopar recall Z96. Dealership ordered parts at that time. On to March 4th, 2024. I reach out to local dealerships service and parts departments. Not all parts had been received and there was no understanding of when the rest of the necessary parts would arrive. May 7th, 2024. It is now nearly 1 year and 7 months since this recall was released and nearing 6 months since my local dealership stated they ordered parts to replace the fuel pump. My local dealership continues to have no understanding or intention of securing the remaining parts necessary to complete this recall. This amount of time is unreasonable for a part that if it fails will cause loss of engine power and may cause a fatal crash.

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