NHTSA Complaint #11587272 — 2015 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11587272
Vehicle	2015 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	January 1, 2022
Date Filed	May 6, 2024
Mileage	148,464 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

Computer intermittently fails to acknowledge that the transmission is in Park. The vehicle is physically in Park (will not move as if it were in gear), but the computer warns that the "Transmission is Not in Park" even though it is. This is leading to battery drain due to computer incorrect error notifications. I have to wait, sometimes several minutes, for the computer to acknowledge that the transmission is indeed in Park before I shut my vehicle off to avoid this error notification. This issue has been going on for several years with no recall to fix. Since the transmission, itself, has not been the root issue, I have not sought repairs as of yet. This is a computer/software error.

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