NHTSA Complaint #11587183 — 2021 RAM 1500

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11587183
Vehicle	2021 RAM 1500
Component	STRUCTURE:BODY
Date of Incident	March 11, 2024
Date Filed	May 6, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Leak in rear glass assembly caused RFH Module to fail. Vehicle locked in anti-theft mode needed to be towed to dealer. Dealer left it on lot 9 days then finally got around to replacing the RHF module. After $1800 repair was told I need to return asap to have rear glass assembly replaced. Another $2149 repair. Truck out of warranty 2-1/2 mos with 26,211 miles. Dealer serviced only on schedule since purchase

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