NHTSA Complaint #11587142 — 2017 MERCEDES-BENZ CLA250

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 11587142
Vehicle 2017 MERCEDES-BENZ CLA250
Component STRUCTURE
Date of Incident
Date Filed
Mileage 134,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2017 Mercedes-Benz CLA250. The contact stated while driving 68-70 MPH, the front roof panel separated from the vehicle and flew off. The contact related the failure to NHTSA Campaign Numbers: 23V854000 (Structure) and 21V197000 (Structure). The dealer was notified of the failure and informed the contact that the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 134,000.

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