NHTSA Complaint #11587117 — 2015 HONDA CIVIC

The contact owns a 2015 Honda Civic. The contact stated that while making a left turn at a low rate of speed, the vehicle abruptly jerked forward and stalled as a loud banging sound emitted from the vehicle without warning. Due to the failure, the contact was forced to place the vehicle into neutral(N) and manually push the vehicle out of the intersection. Due to the failure, the vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. Upon investigation, the contact discovered NHTSA Campaign Number: 15V574000(Power Train) which was linked to the failure. The contact called two dealers (Braman Honda of Palm Beach and Delray Honda) and was informed by both dealer that the vehicle was not a part of the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 75,000.