NHTSA Complaint #11587018 — 2017 RAM 2500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11587018 |
| Vehicle | 2017 RAM 2500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
For the second time, my truck is repeatedly having "Service electronic braking system" message appear and disappear constantly while driving. This is mixed with "Service ABS system" message that also repeatedly pops up with a audible ding. The warning lights for traction control and ABS repeatedly turn on and off as well. This happens over and over the entire time while driving. We were on a family trip with our 1 year old when this started again most recently. We had to turn back around, drive home and swap trucks and everything in them as we can not have potential brake failure with our 1 year old in the vehicle. The trucks has just over 51,000 miles and this is the second time this has happened. The first time the truck was under warranty, so it was "fixed" by the dealer. I am no longer under warranty. The part to replace is unavailable online, and from what I am reading may be on a national back order with the dealers (I left a message with my dealer who fixed this last time under warranty- have not received a return phone call yet) The last time this was fixed I was told it was the ABS HCU which was replaced. I have looked this up since and learned that this is a known/common issue for the 2017-2018 HD Rams.
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