NHTSA Complaint #11587018 — 2017 RAM 2500

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11587018
Vehicle 2017 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

For the second time, my truck is repeatedly having "Service electronic braking system" message appear and disappear constantly while driving. This is mixed with "Service ABS system" message that also repeatedly pops up with a audible ding. The warning lights for traction control and ABS repeatedly turn on and off as well. This happens over and over the entire time while driving. We were on a family trip with our 1 year old when this started again most recently. We had to turn back around, drive home and swap trucks and everything in them as we can not have potential brake failure with our 1 year old in the vehicle. The trucks has just over 51,000 miles and this is the second time this has happened. The first time the truck was under warranty, so it was "fixed" by the dealer. I am no longer under warranty. The part to replace is unavailable online, and from what I am reading may be on a national back order with the dealers (I left a message with my dealer who fixed this last time under warranty- have not received a return phone call yet) The last time this was fixed I was told it was the ABS HCU which was replaced. I have looked this up since and learned that this is a known/common issue for the 2017-2018 HD Rams.

Related Complaints for the 2017 RAM 2500

Other SERVICE BRAKES Complaints

#11719142 The HCU for my truck failed and was replaced 6/25/2021. It failed again 12/2024 but before it could be replaced a rec...
#11715592 C4B 2017 Ram D2 DD DF DJ DP Hydraulic C / Not Available We are at Risk everyday Yes Confirmed Recall and Problem Y...
#11713654 Hello, I received a recall notice "C7B" from FCA. Checking with my dodge dealer they said it has been completed. Prob...
#11713733 My ABS light has been on for 2 years. It was previously diagnosed as the ABS pump/module. The parts were on backord...
#11713256 HCU issue. My traction control light is on and dealer said some of the 2017 rams were covered but not mine. I looked ...

Recent Complaints for the 2017 RAM 2500

#11719142 VEHICLE SPEED CONTROL The HCU for my truck failed and was replaced 6/25/2021. It failed again 12/2024 but before it could be replaced a rec...
#11718578 SERVICE BRAKES, HYDRAULIC The contact owns a 2017 Ram 2500. The contact stated that the vehicle was previously repaired on two occasions under ...
#11717261 VISIBILITY/WIPER No heat on drivers side due to clogged heater core
#11715592 ELECTRICAL SYSTEM C4B 2017 Ram D2 DD DF DJ DP Hydraulic C / Not Available We are at Risk everyday Yes Confirmed Recall and Problem Y...
#11715592 UNKNOWN OR OTHER C4B 2017 Ram D2 DD DF DJ DP Hydraulic C / Not Available We are at Risk everyday Yes Confirmed Recall and Problem Y...
Check any vehicle history by VIN - Free vehicle history report