NHTSA Complaint #11586810 — 2012 FORD F-150

The contact owns a 2012 Ford F-150. The contact stated that upon attempting to start the vehicle, the vehicle failed to start as intended, prompting the contact to attempt to jump-start the vehicle, but the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the power train control module. The vehicle was repaired, but the failure reoccurred. The vehicle was towed back to the dealer, who then diagnosed an additional failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 168,000.