NHTSA Complaint #11586790 — 2018 DODGE CHALLENGER

UConnect LCD Control Screen is completely on the fritz due to adhesive de-lamination. The screen will frequently and randomly ‘ghost touch’ itself to turn the heat all the way up, turn the media volume all the way up, call contacts, adjust the clock, switch screens, etc while I’m driving. It is available for inspection upon request. Car has become a danger to drive as a result. Having to constantly fumble with the screen to not be roasted by the heat or have my eardrums blown out by max volume media while driving is significantly more distracting and dangerous than being on the phone while driving. It isn’t something that happens once or twice on a drive, it will touch the screen ~30 times a minute. This is a well known problem with UConnect systems in jeeps and dodges. You can look it up online or speak candidly with any dodge dealer. When I called dealers in my area directly they said this is a problem they see everyday. Vehicle is being taken to be inspected 6 days after reporting this event to UConnect and dodge as that is the earliest appointment they could get me at an approved service center. Absolutely 0 warning this would happen and no functional way to turn off the screen in the meantime. If you try to turn it off, when it senses it touched itself it just turns right back on. I’m being required to pay $300 out of pocket + costs for a rental to get the diagnosis.