NHTSA Complaint #11669404 — 2018 DODGE CHALLENGER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11669404
Vehicle 2018 DODGE CHALLENGER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

My trouble is with my 2018 Dodge Challenger. The UConnect system is delaminating and the entire system is malfunctioning. I have taken the vehicle to my local Dodge dealer and showed them the issue, and they agree there is an issue. The safety issue is that the screen display system goes into what is called "ghost touching" where random buttons on the display are acting as if someone is pushing them but no one is touching anything. While backing up, the screen goes haywire, when trying to control anything electronic, the system goes haywire. Safety issue of distraction trying to find certain when in "ghost mode" The vehicle has been inspected by my local Dodge dealer, and agree there is an issue, but refuse to fix it without me paying $1,500. No prior issues electrically prior to the delamination issue. The first time is saw an issue was june 0f 2024.

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