NHTSA Complaint #11586651 — 2021 GMC ACADIA

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING issue reported to NHTSA

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Complaint Details

ODI Number	11586651
Vehicle	2021 GMC ACADIA
Component	BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Date of Incident	February 28, 2022
Date Filed	May 2, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The rear view camera was supposed to have been fixed during the safety recall in 2022, but two years later and over seven visits to dealership service repair shop, it still has not been fixed. GMC says they don't know how to fix it because they have tried everything and that because my warranty has been "out" one month - there is nothing they can do for me. My back up camera has not worked since the recall repair. What can I do? The car has been in the shop, who says they are contacting GMC Service Expert - but they are not communicating with me anymore. I have no car and no fix.

Related Complaints for the 2021 GMC ACADIA

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#11487101 — September 29, 2022 — We purchased the vehicle in March 2021 and within a few weeks, the rear camera started working intermittently. At one...

#11463901 — May 9, 2022 — I got into an accident because my back up crap camera did not warn me that a car had turned behind me. Also when and ...

#11429267 — August 16, 2021 — Since purchase of this vehicle in Dec 2020, the rear camera vision has been intermittent. I originally thought it to ...

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