NHTSA Complaint #11586607 — 2020 CHEVROLET EQUINOX ENGINE

Complaint Details

ODI Number	11586607
Vehicle	2020 CHEVROLET EQUINOX
Component	ENGINE
Date of Incident	April 26, 2024
Date Filed	May 2, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

I was operating the vehicle when it suddenly shut off in traffic. I attempted to restart the vehicle and received a "reduced engine power" and "Service brake assist" message. The vehicle had a clunky noise and failed to restart. Upon inspection at the dealership, I was told that the vacuum pump inside the engine had exploded and sent metal components throughout the engine system. No previous issues or warnings were present prior to this failure. This is a safety issue as the vehicle gave no warning signs of issue and shut off in the flow of traffic with very little ability to brake or steer out of the way.

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Recent Complaints for the 2020 CHEVROLET EQUINOX

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