NHTSA Complaint #11586435 — 2021 FORD F-150

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11586435
Vehicle	2021 FORD F-150
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	March 20, 2024
Date Filed	May 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The Ford copilot 360 is not working on my f150 Raptor The speed limit sign recognition has stopped working correctly some of the time. Vehicle is currently at the Ford dealership in Palmyra Pennsylvania. For he last 45 days as the dealership has been unable to fix the problem. My Vehicle is still under the original 3 year 36k warranty. Purchased [XXX] currently has 18k miles. Vehicle is not as safe as is compared to how it operated prior to an update performed at the dealership.. Not happy or as safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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