NHTSA Complaint #11586293 — 2019 BMW 530I
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11586293 |
| Vehicle | 2019 BMW 530I |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
My vehicle was vandalized and the vandalism targeted the electrical, mechanical and the seat belts in the back. I reported cyber violence and stalking in 2023 to BMW, and my finance company Ally and at the beginning of 2024 my car overnight started leaving puddles oil and the entire electrical system would shut down (and it still does) as I'm driving with my seven year old child with autism. The seat belts are severely destroyed and my seven year old is not strong enough to push them down to the point where a safety belt cannot be latched. I contacted Gieco and they told me to take it to Caliber Collision on Cottman Ave as the vandalism did impact some body work but not much and the collision center took the vehicle to BMW of the Mainline in PA. First - Caliber Collision did not communicate the information I provided to them to BMW of the Mainline. Second- I contacted BMW of the mainline as I did not receive pictures and photos of the work they completed and did not complete Thirst - BMW of mainline stated that all the electrical and. mechanical issues were all attributed to wear and tear and that is blatant deception I have tried to work with Geico, Caliber and Geico to get this resolved but my car is dangerous to drive, and the people that were paid to do the work paid for by Geico failed and gave me back a vandalized car that is dangerous for me and my seven. year old to be in let alone drive on highways or anywhere we go. I reported BMW of the Mainline to BBB and I don't know what to do or where to take it because Geico closed the claim, refused to pay for additional days of rental and BMW of the Mainline refused to provide a loaner leaving me with a child and no car. There is anti-freeze that burning and another dealership said they can smell it, my son cannot be safely and securely belted in the backseat, I'm loosing a great deal of gas all the time and I have no idea how, and the car right after I got it back from BMW of Mainline began to shutter.
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