NHTSA Complaint #11489755 — 2019 BMW 530I

Date of accident: 8/10/2022 Location of accident: 2436 Krueger Dr, Concord, CA 94520 Accident Summary: My wife own’s the above mentioned home and was in the process of getting a new tenant. She reached the Krueger home at around 12:15 pm. She drove onto the driveway as she normally does, put the car in park and turned on the hand/parking brake. It is to be noted that driveway is on an upgrade. The prospective tenant did not show up. There was another potential tenant that was going to come around 2 pm. She decided to wait in the car and made herself comfortable by turning her body towards right, feet tucked closer to the seat, back was facing towards the driver side door, and rested her head against the back of the seat and made several phone calls. Around 12:40 pm, our daughter called my wife. She was talking to her for about 40-45 mins. While she was still on the phone talking, she heard a tripped kind of sound and the car experienced sudden acceleration and lurched forward with high speed. It felt like a bullet came out of a pistol. While she was in complete shock of what happened, she turned herself immediately in reaction to brake but before she could react to stop the car, she found her car hitting the closed garage door, and went inside and hit the front wall. All the air bags deployed and windshield was completely shattered. She felt a sharp pain on her right foot near her ankle and felt tightness due to swelling. Our daughter called 911 and she was taken to the ER. She was in a complete state of shock and tried to reason. The only possibility that comes to mind is that the car experienced a malfunction that cause sudden unintended acceleration.