NHTSA Complaint #11586284 — 2023 FISKER OCEAN
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11586284 |
| Vehicle | 2023 FISKER OCEAN |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
On [XXX] I opened a service ticket with Fisker for my Fisker Ocean One, Vin# [XXX] . On my drive to work the vehicle suddenly and very unexpectedly shuttered to a halt in the mist of driving. The times of the restarts were, [XXX], [XXX] and [XXX] and [XXX]pm. It was a clear day; everything was normal prior to the first episode at 1:17pm. After the third episode the " driver attention/alerts" came on unexpectedly too. After reaching my destination I performed a soft reboot which did not resolve the problem. Subsequently, on [XXX], at [XXX]am and again at [XXX]am, my vehicle shuttered to a stop and restarted in the middle of a busy road. After the second incident I did a soft reset and proceeded to my destination without any further issues. Yet again on [XXX] around [XXX]pm, my vehicle shuttered to stop in the middle of traffic, it then proceeded to reboot before allowing me to drive on. Nothing unusual preceded the incident and the vehicle was driven home with not added issues. On [XXX], between [XXX] today my FOO suddenly and unexpectedly shuttered to a stop no less than 6 times. On [XXX], the vehicle shuttered to a stop in the middle of traffic. Multiple events occurred sometime between [XXX]am and [XXX]am. On [XXX], the vehicle again shuttered to a stop, 2 times on the way home, again in the middle of traffic. All incidents where formally reported to Fisker at [email protected] and I rec'd confirmation of receipt Case numbers [XXX] and [XXX]. Through online resources I was able to find the contact information of a Fisker Service Center in Vista, CA (which isn't close to me, 80 miles away but I was willing to have the vehicle towed). I made an appt then they cancelled the appt after realizing that I found their contact information through online sources. So instead of helping they became petty and told me I'd have to until a service center opens closer to me. [XXX} INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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