NHTSA Complaint #11586228 — 2016 HYUNDAI SONATA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11586228
Vehicle 2016 HYUNDAI SONATA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

While driving (speed doesn’t matter, highway or city streets) the check hybrid system turn off engine message/code comes on. When u turn off the car and wait for a period of time the it’s not there anymore but the check engine light stays on and the car drive normal until the code comes back up. When the message comes up the engine loses power and and the car just slows down until the car is turned off. This is a safety hazard when you’re driving on a freeway and especially a freeway with no shoulder to pull over on or going through a read light with no speed. The car just does it periodically and when u take it to the dealership they say they can’t duplicate the problem. When all u do is hook a computer up and look for a code when the problem arises while driving you’re never going to find the issue. No the dealer hasn’t reproduced the problem because they didn’t drive the car just leaving it to sit up and checking codes doesn’t bring the problem to light. They wasn’t any warning signal or codes before this but not code p2600 and code p0401 are coming up. Spending $2000 for a part that will can’t be ordered anywhere but from the dealership and the problem still exist is not being logical. So many online reviews have the same problem and not one person has found out the problem from changing the electric water pump to transmission to the engine the warning sign still come back after some time. Me not being the 1st owner and the car out of warranty due to mileage is just robbing folks blinds with no solution.

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