NHTSA Complaint #11586122 — 2012 KIA OPTIMA

The contact owns a 2012 Kia Optima. The contact stated while at a complete stop at the traffic light, she noticed that there was smoke coming from underneath the driver's side of the hood. Additionally, the vehicle stalled and failed to restart. The check engine warning light was illuminated. The contact exited the vehicle. The contact stated that there were flames coming from underneath the hood. The fire department extinguished the fire but declined to provide a copy of the report to the contact. No police report was filed. There were no injuries sustained. The vehicle was pushed into a parking lot. The vehicle was then howled to the residence the following day. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Numbers: 23V652000(Service Brakes, Hydraulic) and 17V224000(Engine and Engine Cooling). The manufacturer was notified of the failure and sent a field inspector, who inspected the vehicle at the residence. The field inspector informed the contact that a complete inspection of the vehicle could not be performed because the vehicle was not lifted. The contact stated that the inspector mainly inspected under the hood of the vehicle and took photos. The manufacturer later informed the contact that the vehicle repair could not be covered because the incident had not occurred due to the recalls based on the field inspector report. The vehicle was not diagnosed or repaired. The failure mileage was approximately 222,100.