NHTSA Complaint #11586116 — 2023 MAZDA CX-5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11586116
Vehicle 2023 MAZDA CX-5
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I love this car, but it has a bad habit, the vehicle accelerates on its own. If you take your foot off the gas, the car will intermittently lurch, almost jump forward. I’ve learned to deal with this by simply keeping a strong push on the break, but it is definitely is an issue. Another issue I’m having is the back lift gate. I’ve been told that the sensors are on each side of the gate and perhaps when drying the vehicle, I touch them😳 they run along each side of the liftgate fully visible. I have 17,000 miles on my car right now and when the lift gate opens closes it stops halfway and it beeps. I then have to push it down to close. I took it to the dealer and they say it will cost me if they have to check the sensors. This is extremely annoying to have an automatic lift gate, and I have to push it down myself.

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