NHTSA Complaint #11585968 — 2022 KEYSTONE ALPINE

After buying this trailer brand new, we took it on our first out of state trip. We drove from Minnesota to South Carolina roughly 1000 miles. In the location of the front kitchen slide out there is now a crack forming diagonally from the lower corner of the outside of the slide out. After doing research we learned this is what shows on the outside of the fiberglass when aluminum frame welds are breaking. We contacted Keystone, they started a warranty claim and gave us contacts to call. So far the only location Keystone gave us in Minnesota told us they no longer will do the repair because Keystone does not reimburse them fully for the repair. In hopes to get them to help I offered to pay the difference, waiting to hear back. Other places are now a year out in scheduling for the repair. Keystone also informed me they will not be doing any reimbursement for any inconveniences this is causing.