NHTSA Complaint #11585959 — 2020 KIA SORENTO

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11585959
Vehicle	2020 KIA SORENTO
Component	FUEL/PROPULSION SYSTEM
Date of Incident	April 25, 2024
Date Filed	April 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Brought the car in April 1st for oil consumption, was told to bring it back at 1000miles for oil consumption test. Drive the car for 700 miles and it started to sputter while driving on expressway. Car died and was smoking. Checked oil level and it was at L on dipstick. Kia is saying it is the fuel injectors and are still not taking care of the oil consumption. Was told fuel injectors are not covered under warranty and that I have to do another oil consumption test after injectors are fixed. I am terrified to drive this car knowing the engine could seize and I nearly got into an accident going 60mph on 4/25 when fuel injectors went.

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