NHTSA Complaint #11585824 — 2015 FORD F-150

The contact owns a 2015 Ford F-150. The contact stated that while an independent mechanic was performing an oil change on the vehicle, the contact was informed that there was a hole in the passenger's side subframe, at the cross member and transmission connecting point. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 39,970.