NHTSA Complaint #11585727 — 2014 JEEP GRAND CHEROKEE POWER TRAIN

Complaint Details

ODI Number	11585727
Vehicle	2014 JEEP GRAND CHEROKEE
Component	POWER TRAIN
Date of Incident	April 14, 2024
Date Filed	April 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I've been driving a 2014 Jeep Cherokee. Here are the list of problems I have experienced / still experiencing. 1. Vibration when accelerating through 20 to 30km/h (still exists) 2. Rough, jerky upshifts from 1st->2nd and 2nd->3rd gear (still exists) 3. The car jerks forward suddenly, almost like being rear ended, when coming to a stop. (still exists) 4. Rattling noise from the glove compartment. (still exists) 5. Rattling noise from the back side of the car. (still exists) 6. Loose bolt inside the trunk door. 7. Rattling noise when the car first drives after engine's turned on. (still exists) 8. When using the climate control, the screen often doesn't change to reflect the current climate settings. (fixed) 9. Extremely loud buzzing sound that appears out of nowhere while driving. (still exists) My cheif complaint is the transmission issues that I’m experiencing. I’m afraid to take this SUV on the highway. It’s a safety hazard.

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