NHTSA Complaint #11585692 β€” 2021 DODGE DURANGO

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11585692
Vehicle 2021 DODGE DURANGO
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The driver's side Daytime Running Lights (DRL) no longer operate. It is available for inspection. DRL have become a regular safety feature to improve visibility in daylight hours. I have not taken it to a dealer, as I do not want to be charged hundreds of dollars in "labor" for them to tell me it doesn't work. I have done research online in Forums and on YouTube, and have confirmed that there are numerous people with the same year, make and model who's driver's side DRL have stopped working just before or just after the 36,000/3 years. For example, my car has 46,000 miles on it when the DRL stopped working. Other's on the Forums who have had their vehicle inspected by the dealerships have confirmed that the entire light assembly needs to be replaced, at a cost of $1300, not including labor. There were no warning lamps or indications that the light went out, I saw my reflection in another car that was in front of me. There is no reason for an LED DRL to go bad after less than years and/or 46,000 miles and the owner then expected to buy a replacement part that costs $1300.

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