2021 DODGE DURANGO Exterior Lighting Problems

65 NHTSA complaints on file

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Exterior Lighting Issues in the 2021 DODGE DURANGO

65 exterior lighting complaints have been filed with NHTSA for the 2021 DODGE DURANGO. Of these, 1 involved a crash, 0 involved a fire, and 0 resulted in injury.

65
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths

All Exterior Lighting Complaints

#11719174 |
The contact owns a 2021 Dodge Durango. The contact stated that while driving at an undisclosed speed, the driver's side headlight failed to function as intended. In addition, the front passenger side headlight was very dim. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed, and determined that the LED ballast had failed. The contact was informed that the headlight assemblies needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.
#11717177 |
The Durango seems to have a defect that should be a recall. If you look up the issues online everyone has the same issue. It puts yourself and others at risk because you may be unaware that your light is not working properly. Please see description below that is right online: Symptoms: Water inside the housing, dimming, flickering, or total failure of the light bar. Causes: Defective sealing allows water from rain, snow, or car washes to enter the assembly. Safety Risk: The issue is subject to a class-action lawsuit (2014-2023 models) alleging the failed lights create a safety hazard. I only found out because someone was behind me and said that my lights seem to be going bad. There are forums all over with all durango's being effected. This needs to be a safety recall.
#11714208 |
its going to cost me $2,120+ in parts PLUS LABOR at the dealer to replace my front left turn signal. unless I come up with close to $3,000 I am forced to drive around without a functioning front left turn signal. this is dangerous and very concerning to me. the headlights on the 2021+ Dodge Durango are a totally integrated unit. each headlamp contains the DRL and Turn Signal units as LED's. once the LED or its electronics fail, the ENTIRE headlamp assembly must be replaced. AND you have to remove the front fascia pieces of body work to remove the headlight units. this is not a job the average person can do reliably, even if they have the money. I even purchased a Dodge/Chrysler Mopar factory extended warranty when I bought the Durango, that is good for 7 yrs/125k miles. my 2021 Dodge Durango has 69,420 miles on it...
#11713765 |
The rear tail lights are not properly sealed. It allows rain, snow or car wash water to accumulate inside the assembly. The lights then short out and do not work.
#11711808 |
This complaint is for the tail light center light, race track light. Water has built up inside the lens after multiple times draining. The water has cased the racetrack light to completely burn out.
#11709545 |
Rear tail light not working filled with water and burned out led
#11709120 |
known issue with Driver side DRL going out and whole headlight unit has to be replaced according to dealer.
#11708948 |
Driver side daytime running light failure. The entire headlight assembly must be replaced. There is reduced visibility, which is a safety concern. The cost to repair is $1,800, which is outrageous for a single headlight assembly. LEDs should not fail at 80K mileage on a car that is less than six years old. This appears to be a known defect on Dodge Durangos.
#11704921 |
Driver side DRL (daytime running light) quit functioning. This a known issue with the LED lamps. The attached photos are: 1. Rockauto description 2. Email showing order # and total for both Headlamp assemblies. 3. The removed, old OEM Headlamp assemblies. 4. Rockauto shipping bill.
#11704629 |
This specific year and all models in 2021 Durango’s including SRT, GT, GT Plus , TnG , vehicle has a known issue with the driver side DRL ( Daytime Running Lights) completely going out and not working very early into its life . I believe this is a safety issue that the manufacturer should fix themselves as it’s a defect wiring / headlight issue that is affecting thousands of customers. SECONDLY, this car comes with an issue in the taillight not being properly sealed and allowing water into the LEDS , burning them out and being needed replaced . Both of these issues comes from the manufacturer/ factory and are safety issues/risk known in thousands of Durangos which should definitely be recalled .
#11702364 |
My vehicle experienced failure of both the driver-side DRL (Daytime Running Light) and the passenger-side front turn signal within a short period of time. On this model year, both components are part of a sealed LED headlight assembly with no replaceable bulbs. The only repair option is full headlight assembly replacement, quoted at $800–$1,200 per side plus labor. This is a safety issue because front DRL and turn signal failure reduces vehicle visibility to oncoming traffic. Online reports show numerous other 2021–2023 Durango owners experiencing the same problem with the LED DRL/turn-signal assemblies, suggesting a pattern of premature failure. Stellantis has also faced known issues with sealed LED lighting on the Durango’s ‘racetrack’ taillight assemblies, indicating a broader LED reliability issue on these vehicles. I am requesting NHTSA review this as a potential safety-related defect, as owners are forced into high-cost headlight replacements due to non-serviceable LED modules failing early.
#11702367 |
My vehicle experienced failure of both the driver-side DRL (Daytime Running Light) and the passenger-side front turn signal within a short period of time. On this model year, both components are part of a sealed LED headlight assembly with no replaceable bulbs. The only repair option is full headlight assembly replacement, quoted at $800–$1,200 per side plus labor. This is a safety issue because front DRL and turn signal failure reduces vehicle visibility to oncoming traffic. Online reports show numerous other 2021–2023 Durango owners experiencing the same problem with the LED DRL/turn-signal assemblies, suggesting a pattern of premature failure. Stellantis has also faced known issues with sealed LED lighting on the Durango’s ‘racetrack’ taillight assemblies, indicating a broader LED reliability issue on these vehicles. I am requesting NHTSA review this as a potential safety-related defect, as owners are forced into high-cost headlight replacements due to non-serviceable LED modules failing early.
#11702384 |
My 2021 Dodge Durango drivers side daytime running light went out around 55,000 miles. I do have an extended warranty through the manufacturer, but was informed that this is not a covered part despite it being a known issue and a “max care warranty”. The reason being that it is considered a “bulb” however to replace it requires the entire new left headlamp assembly to be replaced, per the dealership. This is a high cost of around $1650. Regardless of the cost, This is a safety issue and a concern for myself as well as others on the road. I understand that this is a known and ongoing problem with the 2021 dodge durangos in particular the drivers side daytime running light which does not have a safe, cost effective fix. I ask for you to take a look at the many people who have been impacted and the safety...
#11698890 |
2021 Dodge Durango failing headlight assembly, specifically the driver side turn signal. Numerous Durango owners are experiencing the same issue with the Dodge Durango headlight malfunction, I've have more than one close accident incident due to the failed turn signal. It's like Dodge don't want to stand behind their product and address the concern of millions of Dodge Durango owners who are having these issues. Not even a simple acknowledgement of the issue and any potential effort to help fix the problems for the owners. I must say Dodge has lost a future buyer due to their lack of support on their own product.
#11697348 |
My driver's side Daytime Running Light quit working a few weeks ago, however last week when I used remote start the DRL came on, but sadly it is out again. I have 80,000. miles on the vehicle. DRL's should last for life of car but blogs on the 21-24 models indicate many owners having the same issue with driver's side DRL's. I went to Dodge dealer and was quoted $1,953.00 to repair! Manufacturers should not be permitted to engineer this kind of equipment for a vehicle that makes repairs prohibitive economically. NO RECALL HAS BEEN ISSUED BUT SHOULD BE. BTW, the repair includes removing the front bumper with grille just to get to the headlight for repair.
#11693297 |
Daytime Running Lights- the drivers side daytime running light has stopped working-like many other people have reported repair under warranty is being denied by Dodge FCA as a wear item, it is an integrated system and not a bulb as they are saying. It creates a safely issue that they refuse to repair under warranty.
#11693093 |
2021 Dodge Durango with 40K miles on it. Like many other drivers of this specific SUV and year the front driver side LED Daylight Running Lights have suddenly stopped working. The same applies to the rear 3rd brake light. Based on discussion boards this seems to be a common issue.
#11689785 |
The Driver's Side headlight Daytime Driving Light and Blinker stopped working at around 40k miles. We currently have have about 85k miles on it. The dealership stated is till cost over $1,000 to replace the headlight as the LED DRL and Blinker is not replaceable and the entire unit must be replaced.
#11689522 |
My 2021 Dodge Durango drivers side daytime running light went out around 55000 miles. I do have an extended warranty through the manufacturer, but was informed that this is not a covered part despite it being a known issue and a “max care warranty”. The reason being that it is considered a “bulb” however to replace it requires the entire new left headlamp assembly to be replaced, per the dealership. This is a high cost of around $1650. Regardless of the cost, This is a safety issue and a concern for myself as well as others on the road. A quick search shows this is a known and ongoing problem with the 2021 dodge durangos in particular the drivers side daytime running light which does not have a safe, cost effective fix. I ask for you to take a look at the many people who have been impacted and the...
#11688758 |
Drivers side daytime/nighttime running lights failed after 35789 miles.
#11686596 |
Left turn signal stopped working. I learned to find out that it’s not replaceable. The whole headlight assembly needs to be replaced the cost of it over $1000. My vehicle is only four years old. Why isn’t it on a recall or replaceable by the manufacturer on the warranty?
#11683549 |
Vehicle has less than 50k miles on it, DRL-driver went out and the entire head unit needs to be replaced which costs over 1k. Common problem with this vehicle. Poses a safety risk while driving with the lighting failure
#11683550 |
Rear tail light has water intrusion which causes malfunction. Driving at night, can be extremely dangerous as the rear lights are damaged and do not light up, making the vehicle more difficult to see
#11680906 |
The daytime running lights are out only on the drivers side of my vehicle. There are multiple other 2021 Durango's in my town that have the exact same issue.
#11676290 |
2021 Dodg Durango Daytime Running Light (DRL-driver side) failure. Daytime safety lighting affected. Thousands of reported issues (forums, etc.). Happening within only a couple years of purchase/low miles. Light (bulb or LED) cannot be replaced, only $1300 entire headlight assembly.
#11662798 |
Daytime running lights stopped working at 40,000 miles. Only fix would be to get an entirely new headlight.
#11657611 |
The daytime running light on the drivers side stopped working. Appears to be a very common problem on 2021 durangos. After inspection of the headlight assembly, it appears the DRL are 2 separate strips which makes it highly unlikely that both LED strips failed at the exact same time. This leads me to believe the issue is electrical. I dont want to replace the headlight assembly with an underlying electrical issue and dodge does not want to take responsibilty and investigate further. They want to replace the headlight assembly. This is an ongoing issue with many durangos and it needs to be properly addressed
#11656657 |
Rear brake light got water in it and now the brake light is partially out.
#11654868 |
The driver's side, daytime running light LED suddenly went off and stopped working
#11651200 |
DRL’s stopped working
#11649753 |
DRL on left side does not work. After looking online it looks as if this is a common issue and most likely 2021 models are no longer working. It is safety hazard due to it being a light.
#11648093 |
The driver side headlight fixture has gotten moisture into it. This has caused the "racetrack" LED daylight running light around the headlight to fail. After doing research, this is a common issue amount 2021 and up Dodge Durangos. At this time, there is also a class action lawsuit for the rear LED lighting using probably the same design that is also failing. The fix is replacing the headlight housing which is approximately $1,500+ for part and repair. Yes, this can be inspected upon request. The safety risk is that only one of the daylight running lights works so visibility will be poor for other drivers. My inspection mechanic noticed this issue and described it being the moisture in the headlight to be the most direct cause of the malfunction. There were no warnings that the equipment was failing. It would be on one day then off the next and then...
#11647458 |
Racetrack taillight got water inside of it. Full Rear taillight is now not functioning and I have no brake lights.
#11646263 |
The racetrack tail LED lights burn out and fail. It is a safety concern because of visibility and since they are vulnerable to water damage from rain or car washes, the light assembly can get corroded and burn out other electrical components. This leads to failure of backup lights, license plate lights, and rearview backup camera. The problem has been reproduced thousands of times as is evident by all the Durango's on the road exhibiting the same burned out tail lights. There is no warning or message, etc. prior to failure. The cost to repair is an outrageous $2000 (parts & labor) at minimum.
#11636274 |
The day time running light on the driver's side has gone out. Being a lighting issue, this affects visibility of the vehicle and therefore is a safety issue.
#11634464 |
I've read a bunch of complaints about the drivers side daytime running lights having an electrical issue and the lights stop working. It's a common theme that it's only the drivers side which indicates faulty wiring which could possibly lead to a fire sometime. Ours is now not functioning. It just stopped working yesterday and I started to investigate it on my own.
#11631696 |
The drivers side daytime running light led failed at approximately 56,000 miles and less than 4 years. The dealer (Dover Dodge) has informed me that the LED can’t simply be replaced , but the entire headlight has to be replaced for $1,400 dollars including labor. This component is not supposed to fail so early. It is unreasonable and premature for a component like this to fail and the only recourse is to replace the entire headlight assembly. I believe this is a design flaw that Dodge should recall or at the minimum extend the warranty on. It is not safe that my daytime running light will remain off on the drivers side. This condition will certainly lower my visible presence on the road.
#11630544 |
Driver's side daytime running light (part of the headlight) stopped working. Internet search indicates this is a common problem. Vehicle & part are available for inspection upon request. I have not brought this issue to the dealer yet. I only noticed it when someone else was driving it.
#11627774 |
Drive lights on driver side always stop working or work improperly, after looking into it I see its such a common complaint and always on drivers side, dodge refuses to look into it although it cant be a coincidence that its always on Durangos and always on the driver side exact same light. Theres was no warning lights on dash and fuses are good.
#11626277 | Crash
Daytime running LED does not work and headlight is not properly lit in the dark. Headlight assembly is not covered by extended warranty.
#11625742 |
The drivers side daytime running lamps no longer work. This feature is supposed to allow other drivers to see me during the day when headlights are not needed to see. I have checked the fuse and it is good. I also toggled the option off and back on in settings. Passenger side works but not the drivers. This part has to be faulty since everyone on the dodge forums state that only the drivers side on their vehicle quit working.
#11621130 |
LF DRL not working only on this side. Vehicle was taken to dealership, I have an extended warranty but was told this was not covered. There are 4 other Durangos in my town with the same problem. I have also been online and found numerous forums with other people having the same issue. I would like have this noted so that Dodge can acknowledge this issue and fix it.
#11619965 |
Drivers side LED running light died - this issue has been all over the internet on 2021 Durango SXT Plus, and other Durango vehicles with LED bulbs. Bulbs themselves cannot be replaced - the entire housing must be, and the price is extreme for the product. This is a Dodge safety issue, not a personal one!
#11614664 |
The daytime running light on the drivers side went out mind you the car only has 65000 miles on it and appears to be an ongoing issue with this vehicle upon research.
#11613655 |
Drivers side DRL goes out very quickly. This is a VERY common issue on 21 Dodge vehicles.
#11611943 |
Known issue of major electrical problems. Fuse block, alternator, and batteries needed to be replaced after car completely died while driving, leaving us stranded at major intersection. Daytime running light also died.
#11611969 |
My drivers side headlamp that is sealed the running light is out and apparently several other Dodge Durango owners have the same issue like it’s a defect when they were being made and it seems to be the one on the drivers side every time when you look up all the complaints about it! I am very unhappy about this situation and that a recall already hasn’t been made with all the vehicles that have this same exact problem instead because it’s sealed the dealerships want us to pay $1800 to get it replaced! If several other Dodge Durangos are having the same problem they should fix this issue moving forward! Our vehicle is only 3 years old! This could definitely cause an issue when it’s foggy outside and make it a very dangerous situation since we cannot change it ourselves! So this needs to be fixed!
#11609961 |
I own a 2020 Dodge Durango. The daytime running lights malfunctioned after one year of use. The vehicle warranty does not cover this issue, and all dealers and insurance companies will charge over $1200 to repair the lights. This issue has been known to affect the 2020 Durango model since its release. The lights cannot be repaired by replacing a bulb; instead, the entire headlight module must be replaced. Dodge has stated that this issue is considered normal wear and tear on the vehicle, even though they acknowledge that it is a known issue. Dodge does not know why the lights malfunction after just one year, but their resolution is to charge the consumer to replace the module and also advises that the issue may recur after the repair.
#11607404 |
Driver side headlight Dlr LED running and turn signal went out.
#11607106 |
The DRL on these models seem to stop working within 3-4 years. I have only one working on the vehicle currently. Dealer is stating the light cost is $1000 plus install to fix. Apparently it’s a “known” issue by FCA. The safety concern is that when people first see it they have told me they thought I was a motorcycle. As only one DRL is working. The whole headlight should not have to be replaced in these as it is only the DRL that is bad. How do they expect people to pay for this.
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