NHTSA Complaint #11585476 — 2011 FORD FUSION SERVICE BRAKES, HYDRAULIC

Complaint Details

ODI Number	11585476
Vehicle	2011 FORD FUSION
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	April 18, 2024
Date Filed	April 26, 2024
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

The contact owns a 2011 Ford Fusion. The contact stated while driving at undisclosed speeds, the brake pedal was depressed and went to the floorboard. The contact pumped the brake pedal and coasted to the residence. There were no warning lights illuminated. The vehicle was towed to the local dealer, but it was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was contacted and opened a case. The failure mileage was approximately 102,000.

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