NHTSA Complaint #11585397 — 2009 FORD F-150

The contact owns a 2009 Ford F-150. The contact stated while starting the vehicle, the engine rattled. No warning light was illuminated. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The failure recurred. The vehicle was then taken to an independent mechanic, who diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 115,000.