NHTSA Complaint #11585224 — 2013 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11585224
Vehicle 2013 GMC TERRAIN
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

2013 GMC Terrain with 109000 miles. Check engine light came on. Drove to local independent repair shop to have codes checked and to have oil changed. Oil was due to be changed at 109000 miles. Repair shop showed oil was down over 3 quarts even though they found no leaks. All engine codes had been set by low oil. They changed oil and filter (twice) and performed complete oil system cleaning and ran diagnostics. They asked my to watch oil consumption and bring it back in 500 miles. The next day, the check engine symbol came back on so I took vehicle back to repair shop. Error codes now all pointed to timing chain problem. It would be $1500 to $2000 to replace timing chain. Vehicle not repaired since I recently had suspension work and also replaced exhaust system.

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