NHTSA Complaint #11639124 — 2013 GMC TERRAIN

The contact owns a 2013 GMC Terrain. The contact stated that when slowing down to come to a stop, the vehicle was jumping and hesitating, causing the contact to shift into neutral(N) to stop the vehicle and prevent the vehicle from shaking. There was a fuel odor that smelled like rotten eggs. The check engine warning light was intermittently illuminated at first but became a constant failure. The vehicle was previously included in the emissions recall N192268180; NHTSA Campaign Number: 10183214 (Engine and Engine Cooling); with DTC: P0420 and the vehicle was repaired; however, the contact stated that the repair was performed had not matched the repair in the Emissions recall. The contact stated that the dealer had replaced the oxygen sensor instead of the catalytic converter and oxygen sensors as stated in the remedy. The dealer was contacted and confirmed that the VIN was included in NHTSA Campaign Number: 10183214 (Engine and Engine Cooling); however, since the repair was marked completed, there were no additional repairs available due to the mileage. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.