NHTSA Complaint #11585137 — 2013 KIA SPORTAGE

The contact owns a 2013 Kia Sportage. The contact stated while starting the vehicle, the vehicle made an abnormal ticking sound. The check engine warning light was illuminated. The contact stated that he had parked the vehicle. The contact stated that upon attempting to start the vehicle, the vehicle failed to start, and the vehicle became undrivable. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.