NHTSA Complaint #11585090 — 2020 CHEVROLET MALIBU
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11585090 |
| Vehicle | 2020 CHEVROLET MALIBU |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
What component or system failed or malfunctioned, and is it available for inspection upon request? Car had numerous times of completely turning off mid drive and was taken into a certified dealer for inspection, with a conclusion that nothing was wrong. The transmission has failed (03/22/24) and has been recently replaced upon diagnostics from certified dealer. 2 days later after receiving vehicle from transmission fix (04/20/2024) the vehicle began to experience Electronic Stability Control errors and caused steering assist to also fail mid drive and cause a locked steering wheel. These errors occurred (04/22/2024 and 04/23/2024) How was your safety or the safety of others put at risk? All of these factors explained above have happened during a drive and has put me at risk of numerous accidents that could have been fatal. The most recent one dated above, happened in the middle of the road with little to no where to safely pull over and restart the car system. Again, could have resulted in a fatal accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Electronic errors of the vehicle shutting off was unable to be reproduced or confirmed by dealer. Transmission failure has been confirmed and replace. ESC and steering assist has yet to be confirmed from dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This vehicle has been inspected by numerous dealers and or auto shops with little to no help in fixing any problems. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I also have warning lights from all times I have experienced failures or warnings from the vehicle and will be providing this.
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