NHTSA Complaint #11585065 — 2022 CHRYSLER PACIFICA PLUG-IN HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11585065
Vehicle 2022 CHRYSLER PACIFICA PLUG-IN HYBRID
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Last week on the freeway I suffered the issue described in 23V-010 while traveling at around ~75MPH. This was after the fix applied by the recall. My car suddenly began to slow and I was forced to navigate to the side of the road, and stop on the freeway with cars whizzing by, until I could turn off the vehicle and turn it back on. I am hoping to take the car into the dealer within the next few weeks once they confirm that a loaner vehicle is available. Otherwise, I am concerned about the car randomly losing significant propulsion during critical driving events (e.g. getting onto the freeway, changing lanes, etc) or in an area where I cannot pull over safely. Ironically, during my last service appointment I was provided the same vehicle as a loaner. The loaner vehicle from the dealer shut down on me 15 minutes after receiving it with the same issue. So, I suspect the issue is widespread.

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